Shipping & Delivery
UK Delivery
We offer standard delivery across the United Kingdom for eligible products.
Standard UK Delivery: £4.00
Estimated delivery: 3–5 business days
Free delivery on eligible orders over £100.
Delivery times are estimates and may vary during busy periods, public holidays or due to circumstances outside our control.
Processing & Personalisation
Most ENGRAVIQUE products are personalised or engraved to order. Please allow time for us to prepare, engrave and check your item before dispatch.
Larger orders, detailed artwork and bulk engraving projects may require additional production time. Where necessary, we will confirm an estimated completion date before proceeding.
Lighter Delivery
Due to shipping restrictions, our personalised lighter products are currently available for local delivery within London only.
Availability and delivery options will be shown at checkout based on the delivery address.
International Delivery
International delivery may be available for selected products and destinations.
Available countries, delivery charges and estimated delivery times will be shown at checkout.
Some products may be excluded from international delivery due to carrier or product restrictions.
Customers are responsible for providing a complete and accurate delivery address.
Delays & Delivery Issues
If your order has not arrived within the expected timeframe, please contact us and we will help investigate the delivery.
Please note that courier delays, customs processing, weather conditions and other circumstances outside our control may occasionally affect delivery times.
Need Help?
For questions about delivery, bulk orders or whether we can ship a particular product to your location, contact us:
Email: support@engravique.co.uk
WhatsApp: +44 7501 450355
Location: London, UK